Do you need help with benefits?

Trying to figure out if you are entitled to benefits and how much can be confusing.

We can help you get all the financial support you’re entitled to. Find information on benefits and tax credits if you are working or unemployed, sick or disabled, a parent, a young person, an older person or have been affected by COVID-19 in some way.

Take a look at the FAQ section on benefits and other financial support organisations below or click HERE for more indepth Benefits related information.

If you would prefer to speak to an adviser, please call us free on 0800 231 5453

Benefit FAQ’s

Benefit calculators: what benefits can you get

Get a quick idea of the benefits you could get, including disability benefits and links to free and detailed benefit eligibility tools and calculators

Payment of benefits and tax credits

Check how benefits and tax credits are paid. Find out about the Payment Exception Service if you can’t use an account.

How volunteering affects your benefits

 

Problems with benefits and tax credits

 

 

Financial Support Organisations

These orgnisations, based on your eligibility, are able to assist with additional financial support:

Single Parent Grants – Turn2Us

 

Help Claiming Universal Credit

Our Help to Claim advisers can help you with the early stages of your Universal Credit claim.

Our advisers can help you:

  • work out if you can get Universal Credit
  • fill in the Universal Credit application
  • prepare for your first Jobcentre appointment
  • check your first payment is correct

 

Call our national phone line

You can contact an adviser through our free Help to Claim phone service. Advisers are available 8am to 6pm, Monday to Friday:

England: 0800 144 8 444

 

 

Would you like to hear from us?

Subscribe to receive regular advice updates, invitations to resident discussion meetings or advice first aid training sessions organised by Citizens Advice Lewisham. 

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