We are an independent charity offering free, impartial, confidential advice and information to those living or working in the London borough of Lewisham

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For information or to be assessed for an advice appointment, please call Lewisham Advice Line on:

0800 231 5453

Mon to Fri, 9:30am – 12:30pm and 1:30pm – 4:00pm.

On the first and third Wednesday of each month, lines will be open 9:30am – 12:30pm only.

Calls are answered by the Advice Lewisham partnership and are free from most devices.


As a result of the COVID-19 (coronavirus) pandemic, we have closed our offices to the public.  The Information and Digital Support Drop-in Hub at the Leemore Centre will be closed until Government advise it is safe for clients, and for our staff and volunteers. Our freephone Lewisham Advice Line (0800 231 5453) remains open.

Our dedicated team of staff and volunteers has been working hard to maintain a service despite all the uncertainties caused by the pandemic.  We continue to help clients by ‘phone and will soon be opening an email channel. If you call the Advice Line, we can signpost you to relevant information and will aim to resolve your query. We make appointments for debt enquiries and energy advice which will be conducted over the phone. A limited number of telephone appointments are available for people in need of support with benefit claims – please note these are prioritised for clients who match our vulnerability criteria.


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