Easter Service Update:

We will be closed Friday 15th and Monday 18th April for the Easter public holidays. The Advice Line will re-open at 9.30am on the 19th of April.

If you require information during this period, please visit our 'Get Help' section.

We apologise for any inconvenience and thank you for your patience

We are here to help

with free, impartial and confidential advice on everything from benefits to consumer rights.

Citizens Advice Lewisham...

is a registered charity affiliated with the Citizens Advice Bureau,  offering the people of Lewisham, especially the most vulnerable, the advice and support they need on a range of issues including:
We are committed to providing an open and accessible service for all, but we are especially concerned for the most vulnerable.

Get in touch

Our offices are currently closed. To reach us please use one of the options below:

Call our Freephone Advice line on 0800 231 5453

Mon-Fri: 9:30am – 12:30pm and 1:30pm – 4:00pm

Self-Help tools

Click to use our Self-Help tools and get information 24/7


Our Self-Help Portal empowers you with the tools and resources to manage the most frequently raised issues


We want to make it as easy as possible for partners and professionals to refer to us. If you work in the voluntary sector, local authority or NHS find out how you can refer clients to us

Covid-19 Guidance

Find out about the practical steps you can take to help stop the spread of the virus and advice if your employment, housing or benefits have been affected by the pandemic

Our Impact

1 K
Lewisham Residents Supported
£ 1 M
Generated in financial outcomes for clients
1 K
Site Visits

Volunteer with us

Do you want to make a positive impact in the community? You can become part of the amazing volunteer effort here at CAL

Are you getting the support you need?

We’d love to get your feedback to help us improve the advice and support we provide to all our clients.


Please take 2 minutes to complete this short survey and share your thoughts. Your feedback is important to us – we review every survey – so please leave comments if you have specific details to share.

Thank you for your feedback.

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