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Information & Tools

Our Self-Help Portal provides you with answers to the most frequently asked questions around Housing, Benefits, Employment and more.

There are also help links to other support organisations within the borough and tools to help you find the best solutions to issues.

If you still need further help, please call our Freephone Enquiry line on 0800 231 5453.

Quick Help Directory

A list of useful organisations you can contact for a range of support and advice services.

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Employment

This section provides information on finding employment, your rights at work and how to solve issues within employment
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Benefits

Benefits

This section gives you information on benefits, tax credits, council tax and housing costs, national insurance, payment of benefits and problems with benefits.
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Housing

In this section you can find information about how to go about renting or buying a home or just finding somewhere to live. You can also find advice on handling problems with your landlord and help to avoid losing your home.
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Find A Solicitor

This resource helps you find Solictors in your area. Please note that unless stated, Solicitors on this platform are not affiliated with, nor have they been personally reccomended by Citizens Advice Lewisham
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Citizens Advice Lewisham Charity Registration Number 1075040, Company limited by guarantee. Registered Number 3038147 England. Registered office: Leemore Community Hub,Bonfield Road London SE13 5EU. Authorised and regulated by the Financial Conduct Authority’ FRN: 617652 on behalf of Advice Lewisham Advice Partners.

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