Contact Us

You can request advice information by completing this form. Please provide as much relevant information as possible regarding your request and the support you require. Your request will be reviewed and we will aim to get back to you in two working days.

Please Note

You can request information to help you with your enquiry  by completing this form. Please provide as much relevant information as possible regarding your request and the information you require. Your request will be reviewed and we will aim to get back to you in two working days. We may call you if we need more information.  

 

If your situation is urgent and you need to speak to someone please call the Advice line service on 0800 231 5453

 

Referring agencies, please use our on line referral form to make referrals to Citizens Advice Lewisham.
 

Please tell us about the problem, what you have done so far and what you would like to know. Please provide as much detail as possible, including your work, income, benefits, housing, family situation and immigration status and include any deadlines you are facing.

When we record and use your personal information we only access it when we have a good reason, only share what is necessary and relevant, and we don’t sell it to commercial organisations. We need to record information about you to help with your enquiry. We have a legitimate interest to do this. By choosing to include any special category data (including but not limited to information about your health, ethnicity or trade union membership) you are consenting to us using this information for this purpose.

For details on how we collect and use your personal information please see our Privacy Notice

Citizens Advice Lewisham is a member of the Advice Lewisham Partnership. The partnership is with Southwark and Lewisham Age UK, Community Advice Works, Lewisham Multilingual Advice Service and Lewisham, Refugee and Migrant Network. We may refer you to one of our partner for further advice as the result of your enquiry. Do you consent to us sharing your personal information with our partners?
We want to make sure our service meets your needs. To help us understand how we’re doing and to improve our service, we may want to contact you at a later date to ask for your feedback. Sometimes we need a trusted research organisation to help us do that. Please tick the box below if you agree to us getting in touch and also let us know how you’d prefer to be contacted.
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