Media volunteer (three strands)

1. Social Media and Content Volunteer

Help us amplify our message, promote our charity’s aims, and engage our community!

Are you passionate about social media and content creation? Do you want to use your skills to help a charity communicate its work while ensuring inclusivity and thoughtfulness in every message? Join us as a Social Media and Content Volunteer at Citizens Advice Lewisham (CAL) and help us promote our services, events, and values while fostering a message of equity, diversity, and inclusion.

About the Role

As a Social Media and Content Volunteer, you will play a crucial role in managing our online presence while ensuring that all content is aligned with Citizens Advice’s core values of impartiality, independence, and equity. You will also help us raise awareness of our commitment to Equity, Diversity, and Inclusion (EDI) by crafting messages that are thoughtful, inclusive, and respectful. Your responsibilities will include:

• Creating and scheduling posts across platforms like Facebook, Twitter, Instagram, and others, ensuring that our content resonates with our local and national audiences.
• Developing a content calendar to keep our social media channels active and engaging.
• Writing blog posts and newsletters that highlight our services, promote inclusivity, and reflect our charity’s commitment to supporting diverse communities.
• Ensuring all content respects Citizens Advice’s political impartiality, with a strong focus on communicating about sensitive social issues in an inclusive and thoughtful way.

What We’re Looking For

We are seeking a volunteer with experience in social media management or content writing who understands the importance of inclusive communication. You will need:

• A good understanding of how to manage social media platforms and create engaging content.
• Excellent writing skills, with the ability to communicate clearly and sensitively about topics such as equity, diversity, and inclusion.
• Awareness of how to approach sensitive social issues and communicate with empathy and respect for all audiences.
• A commitment to ensuring that all content reflects the diverse communities we serve.
• A commitment to political neutrality, ensuring that all social media and written content remains impartial.
• The ability to work independently, while ensuring content stays aligned with our messaging guidelines.

Commitment and Supervision

This role is flexible and requires a commitment of a few hours per week. You’ll be responsible for managing social media content independently, with guidance on our values, messaging, and inclusive communication practices. Once you’re familiar with our approach, you’ll have the autonomy to create content that reflects our mission while promoting equity, diversity, and inclusion.

 

General Benefits Across All Media Roles

No matter which media role you choose, you’ll have the opportunity to:

• Build your portfolio and gain hands-on experience.
• Contribute to the success of a well-respected charity.
• Work independently with flexible hours.
• Expand your skills and make a tangible impact on the local community.
• Out-of-pocket expenses, including travel, will be reimbursed.

 

Ready to Help Us Make an Impact?

If you’re ready to use your social media skills to promote our work while advocating for equity, diversity, and inclusion, we’d love to hear from you. Apply now to join us as a Social Media and Content Volunteer and become a People’s Champion while supporting a great cause!

2. Photography and Videography Volunteer

Help us capture the moments that matter!

Do you have a passion for photography or videography? Are you looking to use your skills to create promotional materials that highlight the important work of a local charity? We’re looking for a Photography and Videography Volunteer at Citizens Advice Lewisham to capture our events, services, and impact in dynamic and creative ways.

About the Role

In this role, you’ll be responsible for creating visual content for our events and campaigns. Your work will help us showcase the work we do and promote our services to the community. Responsibilities may include:

• Capturing high-quality photos at our events and community activities.
• Creating short promotional videos to highlight our services and the impact we make.
• Editing and preparing media for use across our website, social media, and promotional materials.

What We’re Looking For

We’re seeking someone with professional experience in photography or videography who has their own equipment and can work independently. You’ll need:

• Experience in photography, videography, or filmmaking.
• Ability to edit photos and videos for professional use.
• Creativity and an eye for capturing impactful moments.
• Flexibility, as you’ll only be required by appointment at key events and activities.

What You’ll Gain

As a Photography and Videography Volunteer, you’ll benefit from:

• Hands-on experience capturing real-world events and creating impactful content for a respected charity.
• The opportunity to build your portfolio with professional, purpose-driven projects that highlight your skills in photography and/or videography.
• The chance to work independently on projects, allowing you to develop your creative and technical abilities while contributing to a meaningful cause.
• Visibility and recognition—your work will be showcased across our website, social media, and promotional materials, giving you real exposure in the charity sector.
• Flexible scheduling around key events, giving you the freedom to manage your time while supporting our mission.
• Out-of-pocket expenses, including travel, will be reimbursed.

 

Commitment and Supervision

This role is event-based, so we’ll schedule your time around key events. You’ll have the freedom to work independently, with minimal supervision. This is a fantastic opportunity for someone looking to expand their portfolio while supporting a meaningful cause.

 

3. Graphic Design Volunteer

Create visually engaging materials that help us communicate our message and support an established charity!

Are you a graphic designer looking to use your skills to support a local charity while gaining experience working with a well-recognised brand? Citizens Advice Lewisham is seeking a Graphic Design Volunteer to help create visually appealing materials that promote our services and values, all while working within our established brand guidelines.

About the Role

As a Graphic Design Volunteer, you’ll have the opportunity to create both digital and print materials that effectively communicate our message to the public. You’ll work with clear brand guidelines to ensure all designs are consistent with Citizens Advice’s identity. Your responsibilities will include:

• Designing flyers, posters, and brochures to promote our services, events, and campaigns.

• Creating digital assets such as infographics and banners for our website and social media.

• Collaborating on campaigns to ensure all designs align with our branding and messaging standards.

This is a fantastic opportunity to hone your design skills while contributing to a well-established and respected charity brand.

What We’re Looking For

We’re looking for someone with experience in graphic design who can work independently and meet deadlines. You will need:

• Proficiency in graphic design software, such as Adobe Creative Suite or Canva.

• Creativity and attention to detail, ensuring all designs are professional and effective in communicating our message.

• The ability to work within established brand guidelines and maintain consistency across all materials.

• A commitment to ensuring that all designs align with Citizens Advice’s values of independence, impartiality, and equality.

What You’ll Gain

As a Graphic Design Volunteer, you’ll not only support a local charity but also benefit from:

• Experience working with a recognised and respected brand, gaining insight into how large organisations manage and implement branding.

• The chance to build your portfolio with real-world projects.

• Flexible hours and the opportunity to work independently on a project-by-project basis.

• Out-of-pocket expenses, including travel, will be reimbursed.

Commitment and Supervision

This role is project-based, with flexible hours depending on the needs of upcoming campaigns. You’ll receive guidance on our brand guidelines and messaging, but will be expected to work independently on design tasks.

Ready to Help Us Make an Impact?

If you’re ready to apply your graphic design skills to support a well-established charity while gaining valuable experience, we’d love to hear from you. Apply now to join us as a Graphic Design Volunteer and help create impactful materials that communicate our mission!

 

General Benefits Across All Media Roles

No matter which media role you choose, you’ll be making a valuable contribution to our work, while also benefiting from:

• Hands-on experience that can boost your portfolio and career prospects.
• The chance to work independently while contributing to a charity that makes a real difference in people’s lives.
• Flexible scheduling that fits around your availability.
• Reimbursement for any out-of-pocket expenses.

Ready to Help Us Make an Impact?

If you’re ready to use your skills to help a local charity and become a People’s Champion through your media expertise, we’d love to hear from you. Apply now for one of our media volunteer roles and start making a difference today!