Information & Tools

Our Self-Help Portal provides you with answers to the most frequently asked questions around Housing, Benefits, Employment and more. There are also help links to other support organisations within the borough and tools to help you find the best solutions to issues. If you still need further help, please call the Freephone Adviceline on 0800 231 5453

Are you getting the support you need?

We’d love to get your feedback to help us improve the advice and support we provide to all our clients.


Please take 2 minutes to complete this short survey and share your thoughts. Your feedback is important to us – we review every survey – so please leave comments if you have specific details to share.

Thank you for your feedback.

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