Citizens Advice Lewisham
is a registered charity affiliated with the Citizens Advice network, offering the people of Lewisham, especially the most vulnerable, the advice and support they need on a range of issues including:
We are committed to providing a free, open and accessible service for Lewisham residents.
At these critical times we see a very high demand for our services. As an independent charity, we rely on donations, so please visit our fundraising page for more information on how you can support us.
Get in touch
The in-person drop-in at our office is currently closed.
To reach us please use one of the options below:
Call our Enquiryline on 0800 231 5453 (freephone)
Opening hours:
Monday: 9:00 am-12:30 pm & 1:30 pm-5 pm
Tuesday: 9:00 am-12:30 pm & 1:30 pm-5 pm
Wednesday: 9:30 am-12:30 pm & 1:30 pm-5 pm
Thursday: 9:00 am-12:30 pm & 1:30 pm-5 pm
Outreach
Our advisers offer a drop in at 999 Club Deptford from 10am - 2pm every Thursday at 21 Deptford Broadway, London, SE8 4PA. This is a first come, first served service so you may have to wait until a space becomes available. Please note that you will not receive detailed advice during this session. The outcomes you can expect could include signposting to another organisation more relevant for your issue, or a follow-up appointment with a specialist Adviser.
Self-Help tools
Click to use our Self-Help tools and get information 24/7
Help to Claim
- Do you need help making a Universal Credit claim?
- Do you need help to set up a new Universal Credit account?
- Perhaps you need assistance in completing your claim to-do list?
- Have you had trouble verifying your identity or providing the correct evidence to the Job centre?
- Do you want to understand what Universal Credit means for you?
We are here to help
with free, impartial and confidential advice on everything from benefits to consumer rights.
Self-Help
Referrals
Covid-19 Guidance
Our Impact
Volunteer with us
Support us
Don’t forget – you can now raise extra funds for Citizens Advice Lewisham by using #easyfundraising! Over 7,000 brands including eBay, Just Eat and M&S will donate to us every time you shop with them. It’s a free and easy way to support us while doing your everyday online shopping. Sign up now
